Privacy Policy

IJG Holdings Group's entities are regulated by the Namibia Financial Institutions and Markets Authority (NAMFISA) under the Financial Institutions and Markets Act, 2021. This notice explains how we look after your information when you use our website, and the choices you have. We've kept it short and clear.

1. Who we are

This website is run by IJG Holdings Group (www.ijg.net). You can reach us at feedback@ijg.net, +264 81 958 3500, or 4th Floor, 1@Steps, C/O Grove and Chasie Street, Kleine Kuppe, Windhoek. Our subsidiaries are regulated by NAMFISA.

2. What we collect

When you use our website or get in touch, we may collect:

• what you give us: your name and contact details, anything you send through an enquiry or application form, and your login details if you use an online account;
• what we collect automatically: your IP address, device and browser, and the pages you visit; and
• cookies: small files that help the site work and show us how it is used. You can control cookies in your browser.

3. How we use it

We use your information to:

• reply to you;
• provide and manage our services and your account;
• keep the website running and secure;
• meet our legal and regulatory obligations; and
• stay in touch with you about your dealings with us.

We only use your information for the reason we collected it, unless the law allows otherwise or you agree. Your information belongs to you, and we simply look after it on your behalf.

4. When we share it

We only share your information with someone else if you agree, or if the law allows or requires it. Where we use service providers (for example IT or hosting), we require them by contract to protect your information and use it only for the agreed purpose.

5. How long we keep it

We keep your information only for as long as we need it and as the law requires. After that, we delete it securely.

6. Keeping it safe

We use appropriate security measures to protect your information and keep it confidential, with extra care for sensitive details such as your financial and identity information.

7. Your rights

You can:

• ask what we hold about you and see it;
• give or withdraw your consent to us sharing it, where the law allows; and
• have it kept confidential and used only for the reason we collected it.

To use any of these, just contact us at feedback@ijg.net or +264 81 958 3500.

Contact and updates

Questions about this page or your information? Contact us at feedback@ijg.net, +264 81 958 3500, or 4th Floor, 1@Steps, C/O Grove and Chasie Street, Kleine Kuppe, Windhoek. We may update this page from time to time; the version shown here is the one that applies.